PRIVACY NOTICE AND PRIVACY POLICY

This Privacy Policy is effective unless otherwise agreed upon and applies to all information collected through our website www.burnerlogisitcs.com and any other means of collecting information operated by Burner Logistics.

  1. Our Privacy Policy

Our policy complies with the Protection of Personal Information Act 2013. The aim of our privacy policy is to inform you of your rights and how we collect, process, and protect any information, whether collected or provided, through our website or other interactions. We are committed to protecting your privacy and do not share, sell, or disclose your information to a third party, except as described below.

  1. Personal and Special Information

We may collect, use, store, and transfer personal information as defined in the Act. This includes your identity, contact information, technical data, and any consents to receiving marketing material. We do not collect special personal information unless there is a lawful basis to do so.

  1. Refusal to Provide Information

If you refuse to provide information necessary for us to perform services or deliver products under a contract, we may need to terminate our services and notify you of such termination.

  1. Processing of Information

We process information to fulfill contracts, verify identity, provide services, and offer suggestions and advice on using our website. Information will be processed as long as the contractual relationship exists or until you unsubscribe from our communications.

  1. Consent

By using our website or interacting with us outside of a contractual relationship, you consent to our processing of your personal information. You may withdraw your consent at any time by contacting us at info@burnerlogistics.com, but this may affect your ability to use our website or services.

  1. Lawful Interest to Process Information

We process information when we have a lawful interest, considering your safety and privacy. This includes administrative reasons, legal protection, risk management, and protecting your interests.

  1. Sharing Information

It is your responsibility to manage the sharing of information through our website. We may use information you share publicly for internal purposes.

  1. Cookies

Our website uses cookies to enhance user experience, maintain security, and analyze site usage.

  1. Third-party Services and Advertising

We allow third-party services to operate on our website and may display third-party advertising. We are not responsible for the data practices of these third parties.

  1. Information Processed Outside South Africa

Your information may be processed outside South Africa due to the nature of our hosting and service providers.

  1. Access to Personal Information

You may review or update your personal information at any time. Requests should be directed to our information officer at info@burnerlogistics.com

  1. Information of Children

Our services are not targeted at children under 18, though we do not specifically prevent them from providing information through our website.

  1. Data Encryption

We use SSL certificates and reputable third-party services to secure your data.

  1. Complaints

Complaints about information processing should be directed to our information officer, who will respond within a reasonable time frame.

  1. Data Retention

We retain your personal information as required to provide services, comply with legal obligations, and manage risks.

  1. Review of Privacy Policy

We may update this privacy policy periodically. The latest version will always be posted on our website.

  1. General Provisions

This privacy notice is governed by the laws of the Republic of South Africa. We may transfer or assign our rights under this notice without prior notice to you, except in cases involving third parties outside our affiliates or asset acquirers.

Information Officer

An information officer is appointed to handle inquiries and complaints. Please contact them at info@burnerlogisitcs.com